cheapcarhirethailand

Answered on: October 24, 2019

Client

I want to know, if I rent a car in Patong Airport with you, do you need to keep my passport or you don't need to hold my passport?

Agent

No one should ever keep your passport just take a copy, not any car hire supplier or hotel! But you will need a credit card.

Client

That is good, because on my last trip the car rental company in Patong said the will keep my passport and I did not rent the car because of that.

Agent

That should NEVER happen unless you didnt have a credit card? You will need one to book a rental car with us.

Client

I have a credit card . Is the insurance coverage full coverage?

Agent

It is basic coverage included in the rate, you can add extra during booking process or at desk on arrival. You can view likely costs here :-

Client

what are the extras

Agent

At STEP2 of our 3 step online booking process, to the right of the car photo of your choice, is a link entitled "IMPORTANT INFORMATION". Click on this link and it will open an additional smaller window, where the terms and conditions appertaining to that particular car at your chosen location are displayed. Then look under INSURANCE.

Client

If its for a 24 hours period rental, what time can I collect the car and by what time do I need to return the car the next day?

Agent

Please use the website, it will tell what is possible. Just insert your search criteria and press search. When cars are shown they are open. When no cars are shown, adjust pick up and / or drop off times.

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